Customer help
You have options, and you have rights
If you have received a notice from us, nothing about it needs to be frightening. Check what is owed, choose how to settle it, or tell us if something is wrong.
Your rights
What you can always expect from us
These commitments apply to every account we handle, at every stage, regardless of the balance or how long it has been outstanding.
- 01To be treated with respect and without harassment, threats or intimidation.
- 02To receive clear information about who the original creditor is and how the balance is made up.
- 03To dispute the debt and have activity paused on the disputed amount while it is investigated.
- 04To propose an affordable payment arrangement based on your circumstances.
- 05To have your personal data handled lawfully and kept secure.
- 06To complain, and to have that complaint acknowledged and investigated.
Eniclic Recover
Hello, Kwabena
Outstanding balanceGHS 6,750.00Reference ER-0002934 (demo)
Secure customer portalQuestions
Common questions, answered plainly
Still unsure what to do next?
Request a callback and one of our officers will talk you through your account and the options available.