The platform

One intelligent platform for the whole receivables lifecycle

Score, monitor, manage, recover, acquire and analyse — in one system, with one case record, four role-based workspaces and a complete audit trail.

Lifecycle

SCORE → MONITOR → MANAGE → RECOVER → BUY / INVEST → ANALYSE

  1. SCORE
  2. MONITOR
  3. MANAGE
  4. RECOVER
  5. BUY / INVEST
  6. ANALYSE

Workspaces

Every role sees exactly what it should

Access is role-based and enforced in the database, not just the interface. Illustrative demo figures are labelled wherever they appear.

Business portal

A management view of your receivables: dashboard, portfolios, accounts, recoveries, credit control, Eniclic Intelligence, sell debt, reports, documents and settings.

  • Live recovery performance
  • Portfolio-level reporting
  • Remittance and document trail

Recovery Command Centre

The internal staff workspace: prioritised recovery queue, accounts, payments, payment plans, promises to pay, callbacks, disputes, legal escalations, tasks and reports.

  • Recovery Score prioritisation
  • Every action recorded
  • Mandate-bound negotiation

Customer portal

Deliberately simple and respectful: account summary, payments, payment plan, documents, disputes, Credit Monitor, help and complaints.

  • Pay or arrange at any hour
  • Raise a dispute or complaint
  • No pressure, no shaming

Administration

Platform overview, clients, users, portfolios, debt acquisitions, payments, compliance, complaints, legal cases, risk models, audit logs, integrations and system settings.

  • Role-based access control
  • Complete audit trail
  • Compliance oversight

Operations

Recovery Command Centre

Prioritised queues, Recovery Score, promises, callbacks, disputes and legal escalations — all against one auditable account record.

Sign in to the platform
OperationsToday’s priorities
DEMO VIEW
Promises due38
Disputes12
Callbacks27
ER-0002934Broken promise
GHS 38,500
HIGH
ER-0001872Callback due
GHS 17,250
MEDIUM
ER-0003351Dispute raised
GHS 62,000
REVIEW
Open recovery queue

For customers

If you owe money, you should still be treated with respect

A clear balance, a secure way to pay, an affordable arrangement and a route to challenge anything that looks wrong — without a difficult phone call.

Customer help
Eniclic Recover

Hello, Kwabena

Outstanding balanceGHS 6,750.00Reference ER-0002934 (demo)
Secure customer portal

Turn overdue receivables into working capital.

Tell us what you manage today and where you need support. Every conversation is confidential.